Terms and conditions

RETURNS & REFUNDS

We want you to be happy with your purchase

If you want to return your purchase please email us within 14 days of delivery.

Items must be returned unused unless of course the item is faulty.

Unwanted items must be returned at the buyers expense.

For faulty or incorrectly supplied item returns, we will refund the full cost of the purchase including the cost of the return postage.

We will refund you upon receipt of the returned goods.

Any discounts you may have received will be taken into consideration when determining the refund amount.

If you originally chose an enhanced postage option please be aware that only the basic rate postage will be refunded.

Refunds will be issued in the same form as the original payment.


ACCEPTED PAYMENT METHOD

U.K. Only

PayPal. & Credit or Debit Card through the Checkout as Guest Option via PayPal.


DELIVERY SCHEDULE

Most orders are sent out the following working day* after receiving cleared payment, but during busy periods this can take up to 3 working days. In the extremely unlikely event that the dispatch of your order will be delayed beyond this timeframe, we will contact you to let you know.

Next day delivery - The cut of time for next day delivery is 11am (any orders placed after 11am will be dispatched the following day)

We will email you when we have dispatched your order. This email will be sent to the email address you supply us with - please make sure you supply the correct email address when you place your order.

You can expect to receive your order:

U.K.

STANDARD DELIVERY: Within 3 to 5 working days after you have received your dispatch notification email. 

NEXT DAY DELIVERY: Within 1 to 2working days after you have received your dispatch notification email.